Contact Us
- Contact Us
- HEIWA REAL ESTATE Asset Management CO., LTD.
- Address
- 5-1 Nihonbashi-kabutocho, Chuo-ku, Tokyo, Japan 103-0026
- Telephone
- +81-3-3669-8771
- Business hours
- 9:00 a.m. to 5:00 p.m.
(excluding Saturdays, Sundays, national holidays and holidays designated by HEIWA REAL ESTATE Asset Management)
Complaint handling measures based on laws and regulations, conflict resolution measures
HEIWA REAL ESTATE Asset Management will handle and resolve any matters relating to complaints and disputes in relation to its financial instruments business (investment management business), through Investment Management Association of Japan.
Investment Management Association of Japan has consigned the handling or complaints and dispute resolutions over to Non-Profit Organization, Financial Instruments Mediation Assistance Center. Therefore, should any complaints or disputes arise, please reach out to the following point of contact:
- Organization
- Non-Profit Organization, Financial Instruments Mediation Assistance Center (abbreviation: FINMAC)
- Address
- Daini Shoken kaikan, 2-1-1 Nihonbashi Kayaba-cho, Chuo-ku, Tokyo, Japan 103-0025
- Telephone
- 0120-64-5005 (toll-free, but reachable from within Japan only)
- Business hours
- 9:00 a.m. to 5:00 p.m.
(excluding Saturdays, Sundays, national holidays and holidays designated by the Center)